Goodwill Industries of South Central Wisconsin: Seeking Director of Employment Programs

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General Summary:

This position is responsible for leading Goodwill’s mission related employment programs to advance the Mission Development strategic priority. This includes oversight of a variety of sector-based training programs and strategic employer partnerships and acting as program manager responsible for taking new workforce development opportunities from conception to implementation. Priority responsibilities will include establishing quality standards and enhancements to create an integrated delivery system which meets market needs. This position will lead integrated project teams to achieve workforce development objectives.

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports.
• Oversees the daily workflow of their department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Principal Duties & Responsibilities:

• Oversee quality employment programs, ensuring all contract and grant requirements are met accurately and timely.
• Thoroughly review, understand, and implement contracts and or service guidelines for all assigned programs.
• Ensure all documentation and related activities are current, accurate, and in compliance.
• Ensure documentation is completed, secured, and maintained in appropriate data management systems.
• Meet or exceed projected revenue or billable hour goals and net margin goals for all assigned areas.
• Seek new sources of revenue that fulfill Goodwill’s mission and align with strategic plan.
• Provide input in preparation of annual budget for delivery of services provided.
• Develop and implement proposals for new services.
• Maintain agency and participant confidentiality.
• Establish and maintain good working relationships with participants, referral agencies, community partners, and all team members.
• Assist with grant proposals and report development, including research, data collection, writing, and supporting materials.
• Provide consultation, motivation, and leadership to assigned program staff.
• Provide training and oversight necessary to minimize data entry errors.
• Conduct marketing and effective communications as a liaison and advocate with referral agencies, community leaders, government agencies, employers, and other stakeholders.
• Promote services that help participants reach their highest level of independence according to their service goals.
• Model and training appropriate work behaviors and interpersonal skills.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Knowledge of employment program services administration, employment policies, rules, procedures, and practices.
• Familiarity with community human service system.
• Ability to supervise, organize, manage, and problem solve.
• Ability to promote positive and productive working relationships.
• Commitment to the mission and values of Goodwill and the individuals we serve.
• Experience in developing and implementing workforce programs for various populations, including individuals with disabilities and disadvantages.
• Demonstrated experience in developing and delivering established business objectives.
• Ability to manage, direct and develop a diverse staff.
• Demonstrated critical thinking and decision making skills.
• High level interpersonal skills, negotiation skills, and organizational skills.
• Effective communication skills, both oral and written, for internal and external customers, including presentation skills to senior level management.
• Ability to handle multiple priorities in demanding conditions.

Travel Required: Ability to travel up to 10%.

Required education and/or work experience:

• Bachelor’s degree in Business, Social Services, Organizational Development, or related field. Master’s degree preferred.
• Five years of related experience in the operations management, human services or a related field. Two years of management experience preferred.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 

Must be able to clearly communicate, identify, analyze, and assess details. 

Ability to move around our facilities and lift, push or pull up to 20 lbs.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wisconsin LGBT Chamber’s Business Leadership Academy

The Wisconsin LGBT Chamber is proud to be accepting applications for the fifth year of the Business Leadership Academy.

This interactive, ten-month experience develops and strengthens the skills of existing and emerging LGBTQ and allied leaders in the workplace by providing quality and transformative programming. Today’s business environment – for non-profits, small businesses and corporations — requires leadership skills like effective communication, adaptability, collaboration and the ability to motivate.

Apply today to be a part of the Business Leadership Academy Class of 2023. Applications are due by January 13, 2023.

What will be learned through the Business Leadership Academy?

Participating in the Business Leadership Academy will increase your awareness of your own unique leadership and teamwork skills.

Each of the sessions will be facilitated by industry experts, certified trainers, and other business leaders from the community. Through the Business Leadership Academy, participants will gain a deeper understanding of how to:

• Discover their leadership style and core values
• Work with and effectively manage other individuals
• Advocate for change in your workplace
• Engage a team for success and inspire others to action
• Understand and apply business finances to their work
• Care for yourself and prevent burnout
• Make a difference in your community through leadership opportunities
• Broaden their perspectives and engage in healthy debate and discussion

Through the program, you’ll be connected to an exceptional network of cross-sector civic, business and community leaders and form long-lasting and impactful professional relationships that will aid in your leadership development.

At the beginning of the program, each participant will take an Insights Discovery assessment to learn more about their personal and professional leadership style to build a framework of success as leaders in the workplace. Sessions will also feature a number of readings and case studies for group discussion so that participants can apply the learnings to real-world situations.

Benefits of Completing the Business Leadership Academy

At the conclusion of the Business Leadership Academy, all those that complete the program will receive a Certificate of Completion, public recognition by the Chamber as a program graduate, and the ability to list the program on your resume.

Graduates also be eligible for participation in the Business Leadership Academy’s Alumni Network which will connect you with previous program graduates for continued learning, professional development, and networking.

Program Schedule and Time Commitment

The 2023 Business Leadership Academy will meet in-person in Milwaukee once a month from February to November on the second Tuesday of each month from 3:00 to 7:00 p.m. There will be a total of 10 sessions for the program. We do ask that all attendees be fully vaccinated against COVID-19 and we will continue to follow CDC guidance on mask usage.

While all sessions will take place in-person, we recognize that not everyone may be able to travel to Milwaukee for these meetings. While we would prefer attendees to be in-person, we will be providing a hybrid option for those that need to join sessions via Zoom.

Attendance Requirements

Successful completion of the program requires a minimum attendance at 80% of the sessions (minimum of 8 of 10 sessions) and being an active participant in the work of the program.

Attendance requirements reflect the commitment necessary to receive a meaningful experience from investment in the Business Leadership Academy. Participants and their employers must be willing to commit the necessary time to fully participate in the program. If issues do arise during the Program year, we encourage you to reach out for a conversation with our Program Director.

Eligibility

Any Chamber member is eligible to apply to participate in the year-long Business Leadership Academy. Ideal participants are those who have:

• An interest in growing their leadership skills.
• A desire to advance in their career.
• A strong interest in influencing change and having a positive impact on their community.
• A desire to develop new professional relationships.
• A minimum of 5 years of work experience.
• A willingness to commit to attending all Academy sessions during the course of the year and being an active participant in discussions and activities.

Application Process and Timeline

Applicants for the program will be required to submit an online application on the Chamber’s website, which includes submitting a resume and providing short answers to a few questions. Applications will be reviewed by a committee made up of Chamber members supporting the program.

Applications for 2023 are currently open and due by January 13, 2023. Click here to apply to be a part of the 2023 Business Leadership Academy.

Here is a schedule of the application process:

• December 1, 2022: Application process opens.
• January 13, 2023: Application submission deadline (5:00 p.m.)
• January 21, 2023: Applicants notified of acceptance decision
• February 7, 2023: Tuition Payment Due
• February 14, 2023: First Session of Business Leadership Academy in Milwaukee (3:00 to 7:00 p.m.)

After that the Business Leadership Academy will continue to meet on the second  Tuesday of each month from 3:00 to 7:00 p.m.

Tuition

The cost for each participant in the program is $1,500.

This fee includes the registration fee for all sessions, the Insights Discovery assessment, as well as additional leadership and program materials.

Employers are eligible to sponsor employees to participate in the program. In addition, a limited number of scholarships are available, as well as various payment plans if needed.

Further Information

If you have additional questions on the program, please contact Phillip Bailey, Program Director, at phillip@wislgbtchamber.com.

Happy Holidays from Community Living Connections!

We are fortunate to have much to celebrate this holiday season. Most importantly, the communities we are part of. We are proud to serve people in Madison, Stoughton, Beaver Dam, Fond du Lac, and Platteville.  These communities are what make us great. Each person brings a special gift to share, be it their individuality, knowledge, or experiences. Together we help each other to be stronger, more dynamic and inclusive communities.

People we support share with us their goals and dreams for their life. Whether that is within their home or the neighborhood in which they live. CLC’s mission is to support individuals to live their best life in their own home and in their community.  Key to living your best life is building meaningful relationships, and accessing and contributing to your community.

The support people receive from CLC direct care staff not only ensures access to basic amenities like healthy food and a clean home; supports are geared toward outcomes that build a happy, fulfilling life. CLC employees genuinely care about the people we support, want them to thrive within their community, and achieve their ambitions! CLC is honored to be chosen to support your adult friends and family members to live their best life.

Support the CLC mission!  Here are a few ways you can help us support people to build meaningful relationships in their community.
 

Write a “Thank You” note!	Words of appreciation and encouragement go a long way at CLC.  Send letters of appreciation for Supported Living Staff, so they know how valued they are!
Make a donation	Please consider making a donation of $300. Your gift can go to CLC’s greatest need, or it can be reserved for staff Appreciation. Gifts of all sizes are highly valued!

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