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Learn who’s growing, changing, moving and more! Stay on top of what’s new with your neighboring businesses. We share news releases and announcements from your peers in the Madison area. Want to toot your own horn? Use our Submit Member News form to share your own stories.

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Capitol Bank: Ami Myrland Receives ICBA 40 Under 40 Award

Read more at CapitolBank.com

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WPS Health Solutions: A Walk to Remember draws crowd to honor the fallen

FOR IMMEDIATE RELEASE

Contact:
DeAnne Boegli
Vice President of Communications
608-512-5754
deanne.boegli@wpsic.com

A Walk to Remember draws crowd to honor the fallen
Memorial event held at WPS Health Solutions’ Monona campus

MADISON, Wis.—June 3, 2022—On May 27, WPS Health Solutions hosted A Walk to Remember. The event was held on the main WPS campus in Monona and offered employees, their family members, and the community a chance to honor U.S. military personnel and veterans who have died.

WPS Military and Veterans Inclusion Lead Tim La Sage, a veteran of the U.S. Marine Corps and two-time recipient of the Purple Heart, said, “Memorial Day honors the men and women who died while serving in the U.S. military. This solemn occasion is a time to reflect on those who made the ultimate sacrifice while protecting and defending our country. We will never forget our military members who have passed.”

The event drew 27 walkers from the area. All participants were able to sign a banner with the names of those they were remembering during the Memorial Day weekend.

About WPS Health Solutions®

Wisconsin Physicians Service Insurance Corporation (WPS Health Solutions), founded in 1946, is a nationally regarded benefits administrator for a variety of U.S. government programs and a leading not-for-profit health insurer in Wisconsin. WPS Health Solutions serves active-duty and retired military personnel, seniors, individuals, and families in Wisconsin, across the U.S., and around the world. WPS Health Solutions, headquartered in Madison, Wis., has more than 2,700 employees. Within the enterprise, there are three divisions: WPS Government Health Administrators, WPS Military and Veterans Health, and WPS Health Insurance/WPS Health Plan/EPIC Specialty Benefits. For more information, please visit wpshealthsolutions.com.

©2022 Wisconsin Physicians Service Insurance Corporation. All rights reserved.

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Park Bank Announces the Appointment of Potter Lawson’s President and CEO as New Board Member

Beth Prochaska is named the newest member of Park Bank’s Board of Directors

MADISON, WI (June 2022) — Park Bank to announce the addition of Beth Prochaska, President and CEO, at Potter Lawson as their newest board member.

Prochaska first joined Potter Lawson as a receptionist over 40 years ago and worked her way through almost every department, as well as becoming the first female shareholder. She has also been an active member in the community serving as board member on several notable organizations, such as Downtown Madison, Inc., Rotary Club of Madison, Fickett Structural, and The Madison Club.

“Beth Prochaska brings over 42 years of leadership and management experience to the Board. Throughout her time with Potter Lawson, she has championed efforts to build and maintain long-term relationships with clients and business partners,” said James Hegenbarth, President & CEO of Park Bank. “In her current role as President and CEO, Beth brings a perspective that will benefit the Board and staff of Park Bank.  We look forward to welcoming Beth to the Board of Directors in May 2022.”

Park Bank strives to improve the community their employees and clients live and work in, and that starts with appointing influential community members to their Board of Directors.

“I am thrilled to join Park Bank as a leader in the Dane County area,” said Beth Prochaska. “I am excited to share my knowledge of business practices and strategic partnerships, as well as my dedication to the community to help Park Bank make a difference and move into the future.”

For more information on Park Bank, visit ParkBank.com or call 608.278.2801.

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About Park Bank

With convenient locations throughout Dane County, Park Bank blends financial technology with individualized, proactive service in order to help clients achieve their goals. From individuals and families to nonprofits and businesses, Park Bank has over 50 years of experience bringing clients’ ambition to fruition. As the longest-serving Madison-based community bank, Park Bank is driven to create an ever-stronger community through collaboration with nonprofit organizations focused on diversity and inclusion, paid volunteer time for associates to give their time and energy to causes that matter to them and deepening charitable impact in order to help create positive change in the communities Park serves. Learn more at ParkBank.com or call 608.278.2801 for more information.

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Utica National Insurance Group Honored with 2022 Innovation Award by Naviant

Media contact:
Jenifer Hein | +1 888.686.4624 | JHein@Naviant.com

Utica National Insurance Group Honored with 2022 Innovation Award by Naviant

NEW HARTFORD, NY; SYRACUSE, N.Y.; VERONA, WI.; ROSEVILLE, CA.; MIDDLEBURG HEIGHTS, OH; OREM, UT May 25th, 2022 Utica National Insurance Group, a top 100 nationally recognized insurer that provides personal and commercial insurance products and services to its customers, headquartered in New Hartford, NY, was honored by Naviant Inc Wednesday morning at the 2022 Naviant Summit for its outstanding achievements in Digital Transformation. Utica National Insurance Group was awarded the 2022 Innovation Award and recognized for the creative and highly successful innovative uses of its OnBase document management solution.

The criteria for the prestigious Innovation Award are based on how the solution has changed the way the organization does business, the return on investment, and the extent to which the organization is using the solution to meet broader organizational goals. Additionally, the award’s criteria consider the level of innovation and creativity present in the organization’s development, use, and vision for the solution.

Utica National Insurance Group, a leading expert in the personal & commercial insurance industry, committed to providing its customers with reliable, excellent service when they need it most, was awarded for its creative, impactful use of the OnBase intelligent process automation solution. Before implementing OnBase, the company’s Claims Department relied on an imaging system with very basic workflow abilities, which required considerable manual intervention. The company was also using a core document software system in tandem with another imaging platform, both of which were several versions behind and had minimal to no vendor support. Together, the systems came with a hefty price tag between licensing and maintenance and posed a critical risk to the company from a legal and operational standpoint.

Today, OnBase has become the backbone for Utica National Insurance Group’s claims department’s document and workflow (FNOL) management. This solution, supplemented with ShareBase and Content Composer Module (CCM), have supported the company in its journey to modernize the overall claims management process. CCM has specifically given the company the flexibility to modify and personalize letters, which has resulted in a great adjuster and customer experience.

On the difference the solutions have made, James Shaver, Claims Technology Program Manager at Utica National Insurance Group, said, “The implementation of the core product (OnBase) and CCM has drastically increased the efficiency and efficacy of the Claims Department.” Of some of the most significant benefits, he remarked, “The reporting dashboards feature has provided insights into inefficiencies and allowed us to further improve our process of queue breakouts and/or roles and groups, and automating the intake and indexing of documents from multiple vendors has reduced the time to get the right document to the right person and reduced operational overheads.”

“We are very excited to be awarding the 2022 Innovation Award to Utica National Insurance Group in recognition of their continued proven ability to find new ways to utilize and optimize their solutions,” said Michael Carr, President & CEO of Naviant. “Naviant is proud to support Utica National Insurance Group’s initiatives and views them as a shining example of digital transformation excellence to inspire all organizations striving for innovative change.”

Looking to the future, Utica National Insurance Group is looking to further modernize and enhance its current setup’s experience. It plans to do so by utilizing the additional offerings of OnBase, like maximizing advanced capture, expanding on their solution’s Web API capabilities, and integrating OnBase with their modern claims management platform to maximize the synergy and benefits across the two.

About Naviant

Business processes and solutions that empower better and faster decisions are what we do best. As a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase software platform, Brainware intelligent capture platform, and Hyland RPA platform, all of which are Hyland products, as well as the ABBYY intelligent capture  and Kryon RPAs.  Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots).  To learn more about Naviant, please visit naviant.com. Process focus. Excellence.

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AM Best affirms National Guardian Life Insurance Company A (Excellent) Rating

Madison, Wis. (May 27, 2022) – National Guardian Life Insurance Company (NGL) is pleased to announce AM Best has affirmed its A (Excellent) rating effective May 6, 2022. This rating reflects the excellent ability of NGL to meet its ongoing insurance policy and contract obligations and further attests to its financial strength.

“2021 was a pivotal year in NGL’s history. Throughout the year, NGL sold past acquisitions, as well as a variety of older blocks of acquired life insurance policies. These sales raised meaningful capital and helped NGL reach levels of capital that give it unprecedented strength in its 113-year history,” said Knut Olson, President and CEO at NGL.

“Significantly de-risking the liability profile of the company over the last two years and having the highest level of capital measured by AM Best will further allow NGL to make good on policyholder commitments and weather potential economic headwinds that might arise over time. Additionally, we can now selectively explore potential opportunities that add more functionality, product and scale to our core lines of business,” said John Horbal, Senior Vice President, Chief Financial Officer.

According to a news release from AM Best, NGL continues to maintain the strongest level of risk-adjusted capitalization, as measured by Best’s Capital Adequacy Ratio (BCAR), which has been bolstered by the sale of several legacy blocks of business. NGL enjoys a market leading position in the preneed life insurance space and continues to look for opportunities to expand sales through alternative channels and new product offerings.

Olson continued, “As we look ahead, NGL is poised to expand its preneed business and make an even greater difference in the death care industry.”

AM Best is the world’s oldest and most authoritative insurance rating information source. The financial strength rating is based on a comprehensive quantitative and qualitative evaluation of a company’s balance sheet strength, operating performance and business profile.

As a longtime leader in the insurance industry, NGL is dedicated to serving policyholders and partners by offering high-quality products that are among the safest and most stable in the industry.

To learn more about NGL’s financial strength and stability visit our website, www.nglic.com. For the latest rating, access www.ambest.com.

About NGL

Established in 1909 National Guardian Life Insurance Company (NGL) is an insurance company headquartered in Madison, Wis. Licensed to do business in 49 states and the District of Columbia, NGL markets preneed and individual life and annuities, as well as group markets products. Information about NGL can be found at www.nglic.com; Facebook: Facebook.com/NGLIC and LinkedIn: https://www.linkedin.com/company/national-guardian-life-insurance-company.

Ratings current as of 05/06/22. National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America a/k/a The Guardian or Guardian Life.

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