Category: Member News
Learn who’s growing, changing, moving and more! Stay on top of what’s new with your neighboring businesses. We share news releases and announcements from your peers in the Madison area. Want to toot your own horn? Use our Submit Member News form to share your own stories.
Photo by Richard Hurd
Naviant Receives Top Platinum & Diamond Support Honors from Hyland
Media contact:
Jen Hein | jhein@naviant.com
Naviant Receives Top Platinum & Diamond Support Honors from Hyland
VERONA, WI, LEHI, UT, MIDDLEBURG HEIGHTS, OH, ROSEVILLE, CA, & SYRACUSE, NY – Naviant, a top OnBase reseller, was recently honored by Hyland for outstanding customer support and partner performance. Naviant was awarded the OnBase Diamond Support Award and recognized for achieving Platinum Elite Partner Status.

Naviant, a long-time OnBase partner, has been awarded the OnBase Diamond Support Award for the last 18 years in a row. The criteria for this prestigious award are based on the ratio of employees providing support to customers, training, customer retention, and the percentage of customers using the latest release of OnBase. Hyland also considers customer feedback, requiring that the winning partner has a customer retention rate of at least 95 percent, which is based on annual renewals and customer satisfaction surveys. Naviant has also received Platinum Elite Partner Status, which is only awarded to Hyland’s top-performing partners based on the criteria of digital transformation experience and sales revenues.
Naviant uses OnBase content services and workflow automation software to help organizations boost their process efficiency. Naviant’s “process-first” approach emphasizes the importance of process improvement before implementing best-in-class solutions and technology, such as OnBase, Brainware, ABBYY FlexiCapture, and Hyland RPA by Hyland.
“At Naviant, we are proud to provide the highest level of service and commitment to our satisfied customers, and we believe our 96%+ retention rate clearly reflects this dedication,” says Michael Carr, President and CEO at Naviant. “The best-in-class Hyland automation platforms have a direct and measurable impact on our clients and helps them work more efficiently with less. These top Elite honors help set Naviant apart from the other OnBase partners.”
“Hyland takes great pride in our global partner program, and we congratulate Naviant for their commitment to customer success and achievement as an OnBase Diamond Support & Platinum Partner Elite award winner,” said Bill Kavanaugh, Vice President of Sales at Hyland.
As a long-standing key partner of Hyland, Naviant is a part of the Authorized OnBase Solution Provider community, an exclusive partner network of more than 300 Hyland partners worldwide. OnBase Partners provide implementation expertise and hands-on support for OnBase customers. Together with Hyland, they also offer customers the highest level of technical support as they receive ongoing OnBase training and the backing of Hyland.
About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. As a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase software platform, Brainware intelligent capture platform, and Hyland RPA platform, all of which are Hyland products, as well as the ABBYY intelligent capture and Kryon RPAs. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots). To learn more about Naviant, please visit naviant.com. Process focus. Excellence.
About Hyland
Hyland is a leading content services provider that enables thousands of organizations to deliver better
experiences to the people they serve. Find us at Hyland.com.
Photo by Richard Hurd
The River Food Pantry Hiring Operations Specialist, Delivery Coordinator
The River Food Pantry is seeking a full-time Operations Specialist to help feed Dane County. Starting wage is $17/hr. Benefits include group insurance plans, paid holidays, paid time off, and a retirement plan.
Read the full job posting here
The River Food Pantry is also seeking a full-time River Delivers Coordinator to help coordinate volunteer drivers who deliver free groceries to homebound households in need. Starting wage is $17/hr. Benefits include group insurance plans, paid holidays, paid time off, and a retirement plan.
Read the full job posting here
About The River Food Pantry
The River Food Pantry, serving over 1,000 diverse households each week, is South Central Wisconsin’s busiest food pantry. Our services include free groceries for curbside pickup or delivery, online grocery orders, freshly prepared to-go meals, and mobile lunches for children and adults in low-income neighborhoods.
We build community by offering opportunities to serve, donate, and collaborate. We also partner with local organizations to minimize food waste and improve access to reliable sources of food.
Since opening in 2006, our vision has always been to achieve a fully nourished community.
Photo by Richard Hurd
M3 Insurance: Lacey Endres Named Vice President of Property & Casualty Operations
Lacey Endres has recently been named vice president of property & casualty operations at M3. In this role, she partners with select members of the executive leadership to set the strategy for the agency’s property & casualty division. Her responsibilities include leadership of client services, brokerage, surety, and risk management teams.
Endres joined M3 in 2007 as a property & casualty support specialist and quickly moved to an account manager position. In 2012, she was promoted to a client services manager role and served in that capacity for six years before becoming the director of client services for property & casualty in January 2018. Her growth has been a function of her hard work, operational knowledge, and her ability to produce outstanding results.
Endres currently serves as the treasurer on the executive board for the Professional Insurance Agents of Wisconsin. The appointment on the PIAW executive board is on track to progress over the next two years, with Endres serving as vice president next year and president the following year. In addition, Endres is a Lead United level supporter of United Way of Dane County, and serves as the co-chair of M3’s Women’s Business Resource Group.

About M3
M3 is a top insurance broker and risk management firm in America. We’re leaders in the products we represent and the industries we serve. M3’s people are an extension of your team, providing world-class resources to help you manage risk, purchase insurance, and provide employee benefits. And our focus on community builds better places to live and work.
Photo by Richard Hurd
Haines, Nelson Join Capitol Bank Team as Universal Bankers
Madison, WI (February 2022): Ken Thompson, President and CEO of Capitol Bank, is pleased to announce that Rob Haines and Autumn Nelson have joined the Capitol Bank team as Universal Bankers.
Rob joined Capitol Bank with one year of banking experience and three years of finance experience. He has a bachelor’s degree in business administration with a minor in finance from Lancaster Bible College in Pennsylvania. He is an avid sports fan, especially of the LA Dodgers and Tom Brady. In his free time, Rob enjoys hunting, fishing, backpacking, and visiting museums.

Autumn joined Capitol Bank as a Universal Banker in 2022 with two years of teller experience. She has completed courses at Madison College and is currently studying marketing at University of Wisconsin – Madison. Outside of work, Autumn shows horses competitively around the United States, where she competes for national and world titles. When not in competition, Autumn and her family enjoy taking their miniature horses to visit residents of nursing homes.

About Capitol Bank: Capitol Bank, locally-owned and operated since 1995, is committed to serving the communities in which we live, work and do business. We are proud of the partnerships we have established with organizations, businesses, and individuals in the Dane County area. Our philosophy of community support is demonstrated at the corporate level, as well as in the time and energy our employees devote to our community each year. Capitol Bank is Member FDIC and an Equal Housing Lender.
Contact: Natalie Gregerson
AVP / Marketing
Capitol Bank
710 N. High Point Road
Madison, Wisconsin 53717
608.836.1616
Photo by Richard Hurd
Wisconsin Union Theater: Renowned Trumpeter Pacho Flores and UW Symphony Orchestra to Blend Tradition and Innovation on March 5
FOR IMMEDIATE RELEASE
Feb. 14, 2022
Contact Information:
Shauna Breneman, Communications Director
Email: sbreneman@wisc.edu
Phone: (608) 262-8862
RENOWNED TRUMPETER PACHO FLORES AND UW SYMPHONY ORCHESTRA TO BLEND TRADITION AND INNOVATION ON MARCH 5
MADISON – Distinguished trumpet soloist Pacho Flores will guest solo with the University of Wisconsin–Madison Symphony Orchestra (UWSO) during a night of world-class music on March 5 at 7:30 p.m.
Flores and UWSO will perform in the Mead Witter Foundation Concert Hall at the Hamel Music Center as part of the 2021-22 Wisconsin Union Theater Concert Series, supported in part by the Mead Witter School of Music.
Trained by Venezuela’s esteemed El Sistema program for youth and children’s orchestras, Flores is a Deutsche Grammophon exclusive artist and one of the most celebrated trumpeters in the world. He has won four international competitions, including the Maurice André International Trumpet Competition, known as the world’s most prestigious trumpet contest.
Flores will perform Arturo Márquez’s “Concierto de Otoño” with the UWSO during the concert, a piece that Flores premiered in 2018, as well as “Morocota,” an original composition. UW–Madison Mead Witter School of Music Assistant Professor and Director of Orchestral Activities Oriol Sans designed and created the program as follows:
- Alberto Ginastera, “Four Dances” from “Estancia,” Op. 8a
- “Los Trabajadores Agrícolas” (“The Land Workers”)
- “Danza del Trigo” (“Wheat Dance”)
- “Los Peones de Hacienda” (“The Cattlemen”)
- “Danza Final (Malambo)” (“Malambo–Final Dance”)
- Arturo Márquez, “Concierto de Otoño”
- “Son de Luz” (“Dance of Light”)
- “Balada de Floripondios” (“Ballade of Floripondios”)
- “Conga de Flores” (“Conga of Flowers”)
- Pacho Flores, “Morocota”
- Wolfgang Amadeus Mozart, Symphony No. 41 in C Major, K. 551, “Jupiter”
- Allegro vivace
- Andante cantabile
- Menuetto: allegretto
- Molto allegro
“We’re very excited about this second collaboration with UW Symphony Orchestra,” Wisconsin Union Theater Director Elizabeth Snodgrass said. “The collaboration with pianist Wu Han back in March 2020 was outstanding, and there was mutual affection between Wu Han and the orchestra. I predict Pacho Flores will bring the same passion for the music and students and will wow us all with his impeccable technique.”
Flores’s bright and energetic tone fuses jazz and Latin American inspirations with his classical training. In addition to performing as a soloist and recitalist in renowned concert halls worldwide, Flores mentors young musicians as the founding director of the Latin American Trumpet Academy in Caracas, Venezuela.
Sans will conduct approximately 80 student musicians who make up the UWSO.
Patrons can purchase a ticket to the in-person concert or a virtual live stream of the performance through the event webpage or at the Memorial Union Box Office.
The Wisconsin Union Theater’s Concert Series is the longest-running classical music concert series in the Midwest, spanning 102 years. This year’s season features performances by a wide variety of artists to inspire audiences during this return to in-person events.
Patrons and team members are required to follow the current University of Wisconsin–Madison health and safety protocol of wearing a face covering when indoors on campus, unless actively eating or drinking. The Wisconsin Union Theater team will continue to monitor and follow university guidelines.
Click here for more information about the Pacho Flores performance with UWSO.
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About the Wisconsin Union Theater
The Wisconsin Union Theater’s mission is to present, promote and cultivate a lifelong appreciation of the performing arts, especially among University of Wisconsin–Madison students. For more than 75 years, the Wisconsin Union Theater (WUT) has served as a center for cultural activity in the heart of the University of Wisconsin–Madison campus. Through a student-led committee, WUT presents an annual season of up to 40 events. Additionally, the Theater serves numerous renters on and off campus for graduations, lectures, conferences, and performances by university departments, registered student organizations, and community organizations. The Wisconsin Union Theater is committed to social justice and works to create an equitable, diverse, and inclusive place for patrons, staff, and performers.
Learn more: union.wisc.edu/wisconsin-union-theater.
[Click here to download a photo of Pacho Flores. Photo by Juan Martinez.]
To read this release online, visit union.wisc.edu/about/news/pacho-flores.