Category: Member News
Learn who’s growing, changing, moving and more! Stay on top of what’s new with your neighboring businesses. We share news releases and announcements from your peers in the Madison area. Want to toot your own horn? Use our Submit Member News form to share your own stories.
Photo by Richard Hurd
UScellular Names Christine Paulsen Director of Retail Sales and Operations for Wisconsin
Madison, WI. (March 8, 2021) – UScellular has named Christine Paulsen to director of retail sales and operations for Wisconsin. In this role, Paulsen is responsible for leading her team of wireless technology experts to help customers select the devices, plans and consumer electronics to best meet their needs.
Paulsen has 21 years of wireless leadership experience, with more than 25 years of experience in the field. Prior to this promotion, she served as the director of sales for the company’s agent channel in Wisconsin and Northern Illinois and the director of sales for company-owned stores in Nebraska and Iowa.
“Christine is a motivated sales and management leader with an extensive background and track record of success in the wireless industry,” said Eric Conlon, area vice president/general manager for UScellular in the Wisconsin/Illinois Region. “At U.S. Cellular, we focus on providing the best wireless experience for our customers through a high-quality network and the most knowledgeable associates in the industry.”
Paulsen graduated the University of Iowa Tippie College of Business. She is the mother of four and actively involved in her community through the school district and food pantry. She volunteers her time with Junior Achievement, she is the board chair for U.S. Cellular’s Women in Action Wisconsin Chapter Affinity Network Group as well as acting as the UScellular Ambassador for the Dane County Boys and Girls Club, organizing 5 major events each year along with recruiting volunteers and fundraising.

About UScellular UScellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about UScellular, visit one of its retail stores or www.uscellular.com. To get the latest news, promos and videos, connect with UScellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
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For more information, contact: Julie Embling, jembling@laughlin.com, 630-388-9933
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AM Best Upgrades National Guardian Life Insurance Company Credit Ratings to A (Excellent)
National Guardian Life Insurance Company (NGL) is pleased to announce AM Best has upgraded its Financial Strength Rating to A (Excellent) from A- (Excellent) rating effective March 24, 2021. The outlook of these ratings has been revised to stable from positive. This rating reflects the excellent ability of NGL to meet its ongoing insurance policy and contract obligations and further attests to its financial strength.
“Last year NGL finished with capital and surplus reaching historic records. Our strong financial position is the result of generations of employees consistently doing what is right and always putting our policyholders first. This rating both confirms our strength and stability, and gives us confidence to enter new markets so that we can expand our societal impact,” said Knut Olson, NGL President & CEO.
AM Best has also upgraded NGL subsidiary, Commercial Travelers Life Insurance Company, to A (Excellent) rating with stable outlook.
“Despite the challenges NGL faced in 2020 with the pandemic’s impact on sales and claim levels combined with the low interest rate environment, NGL had a solid year from an income perspective. We strengthened our balance sheet by selling blocks of business, updating our investment strategy and managing risk. Through these actions, total adjusted capital has reached $451.8 million with an RBC ratio of 556 percent, the highest level in NGL’s history,” said Nancy Stoddard, NGL Senior Vice President, Chief Financial Officer and Chief Actuary.
According to a news release from AM Best, the rating upgrades are driven by continuing improvements in NGL’s balance sheet, including a decline in financial leverage from the pay-down of surplus notes, favorable capital and surplus growth on an absolute and risk-adjusted basis, and a conservative investment portfolio. AM Best also noted that operating earnings remained consistent in 2020 despite the challenges of operating in a pandemic environment.
AM Best is the world’s oldest and most authoritative insurance rating information source. The financial strength rating is based on a comprehensive quantitative and qualitative evaluation of a company’s balance sheet strength, operating performance and business profile.
As a longtime leader in the insurance industry, NGL is dedicated to serving policyholders and partners by offering high-quality products that are among the safest and most stable in the industry.
To learn more about NGL’s financial strength and stability visit our website, www.nglic.com. For the latest rating, access www.ambest.com.
About NGL
Established in 1909 National Guardian Life Insurance Company (NGL) is an insurance company headquartered in Madison, Wis. Licensed to do business in 49 states and the District of Columbia, NGL markets preneed and individual life and annuities, as well as group markets products. Information about NGL can be found at www.nglic.com; Facebook: Facebook.com/NGLIC and LinkedIn: https://www.linkedin.com/company/national-guardian-life-insurance-company.
About Commercial Travelers Life Insurance Company
Commercial Travelers Life Insurance Company became a wholly owned, stock subsidiary of National Guardian Life Insurance Company in 2017.
Ratings current as of 03/24/21. National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America a/k/a The Guardian or Guardian Life.
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The Creative Company welcomes Hallie Lynne Heuser to team
Hallie brings creative, practical design experience to the company
MADISON, WI (March 25, 2021) — Hallie Lynne Heuser has joined The Creative Company as a Graphic Designer. Hallie has years of experience bringing creative ideas to life.
Hallie has led her own design company, HLH Graphic Design, for over a decade. She previously designed for Cheramy Story Arts and Marketing, and her clients have included the Geneva Film Festival and Chicago Race Management & Timing.
“I have been creating and drawing since I could pick up a crayon,” Hallie said. “I started out with a background in Graphic Design, working in Product Development and Design. As technology in the design world has changed and expanded, I also expanded my knowledge base to include both Web Design and Digital Marketing. I love helping clients reach their business goals with cohesive, unified brand messaging and presence.”
Laura Gallagher, President and Founder of The Creative Company, said: “Hallie brings a creative eye and deep experience to The Creative Company. Her work in product design and experience with a variety of businesses, large and small, will serve our clients well. ”
Hallie started in mid-March and already has jumped in with creative design solutions.
“I am super excited to join The Creative Company’s team,” Hallie said. “Being a part of this talented team and helping clients reach their business goals is a dream come true. Utilizing all of my design, marketing, and web skills all at once will be amazing.
About The Creative Company, Inc.
The Creative Company is Wisconsin’s leading PR and Digital Agency that represents leading nonprofits, businesses and entrepreneurs, helping them evolve, promote and protect their brands and reputations. The Creative Company is certified as a Woman-Owned Business Enterprise by the State of Wisconsin, is a proud member of the Better Business Bureau of Wisconsin, and is the recipient of many creative awards and accolades including Best Places to Work and Best Ad Agency in Wisconsin. Visit thecreativecompany.com for more information.
FMI:
Laura Gallagher
608-558-0662
laura@thecreativecompany.com
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DeWitt: Attorney Joseph Miotke Reappointed to Wisconsin State Public Defender Board
FOR IMMEDIATE RELEASE
March 25,2021
FOR MORE INFORMATION CONTACT:
Michelle M. Friedman
mmf@dewittllp.com / 262-754-2877
Attorney Joseph Miotke Reappointed to Wisconsin State Public Defender Board
MADISON | MILWAUKEE | MINNEAPOLIS – Today DeWitt LLP law firm announced that on March 23, 2021 the Wisconsin Senate unanimously confirmed DeWitt attorney Joe Miotke’s reappointment by Governor Tony Evers to the Wisconsin State Public Defender Board.
Miotke was first appointed to the State Public Defender (“SPD”) Board by Governor Scott Walker in 2017. The SPD Board provides ultimate oversight over Wisconsin’s unified SPD system, which provides legal representation to the indigent in all of Wisconsin’s seventy-two (72) counties. Miotke is proud to continue serving Wisconsin’s most vulnerable residents and ensure equal access to justice for all Wisconsin residents.
Miotke is a licensed patent attorney and serves as the Co-Chair of DeWitt’s Intellectual Property Litigation Group. For more than twenty years Miotke has distinguished himself as a leading IP litigator, patent attorney, and IP strategist. Recognized by leading IP publications as among the top patent attorneys and IP attorneys in the United States, he has worked across a wide spectrum of patent, trade secret, copyright, and trademark matters involving technologies ranging from artificial intelligence and machine learning to energy production and hydraulic fracturing. He speaks across North America and publishes frequently on IP-related matters. He has extensive experience with patent and other IP Litigation as well as with IP transactional and strategy matters including IP monetization.
Miotke earned a J.D., magna cum laude, from Marquette University Law School and a B.S. in Civil Engineering, from Marquette University. He is a Past-President of the Wisconsin Intellectual Property Law Association, serves as the national chair for IP Basic Education for the Licensing Executives Society (LES), and serves on the leadership of the Wisconsin Chapter of LES. Miotke further guides one of the largest k-12 science, technology, engineering, and math (“STEM”) education programs in the United States through serving on a volunteer basis as the Statewide Leadership Chair of Project Lead The Way in Wisconsin.

About DeWitt
DeWitt LLP was founded in 1903 and is one of the 10 largest law firms based in Wisconsin, with an additional presence in Minnesota. It has more than 120 attorneys practicing in Green Bay, Madison and Metropolitan Milwaukee, Wisconsin, and Minneapolis, Minnesota, and has the experience to service clients of all scopes and sizes. The firm is known for its work in a variety of legal areas including intellectual property, patents, trademarks and copyright law, construction litigation, corporate law, employment, environmental, employee benefits, estate planning, family business, family law, government relations, health care, litigation, real estate, and tax law. More information is available at dewittllp.com.
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Top OnBase Reseller Honors Earned by Naviant Again in 2021
Media contact:
Jen Hein | jhein@naviant.com
Top OnBase Reseller Honors Earned by Naviant Again in 2021


VERONA, WI, MIDDLEBURG HEIGHTS, OH, & OREM, UT – March 19, 2021 – Naviant, a top OnBase reseller, was recently honored by Hyland for outstanding partner performance, customer support, and customer growth. Naviant was awarded the Customer Growth Partner of the Year award and the OnBase Diamond Support Award. Naviant was also recognized for achieving Platinum Partner Status year after year.
As a long-time OnBase partner, Naviant has won the OnBase Diamond Support Award 17 years in a row. Naviant believes that the key to customer growth is providing excellent customer support. Naviant is committed to its customers’ success at every stage of the process, from the consultation phase to implementation and ongoing support provided by its Customer Success Team (CST).
“At Naviant, we provide the highest level of service and commitment to our happy customers, and we believe our 96%+ retention rate clearly reflects this dedication,” says Michael Carr, President and CEO at Naviant. “The best-in-class OnBase content services platform has a direct and measurable impact on our clients and helps them work more efficiently with less, and these top honors help set Naviant apart from the other OnBase resellers.”
The Naviant team is dedicated to getting to know each customer’s organization and industry over time. This close relationship helps Naviant to provide tailored, innovative ideas and solutions to drive efficiency even further.
“Our primary focus is on our clients’ growth and sophistication,” said Michael Carr. “Using our technology and process automation expertise, we are committed to helping our customers gain and maintain competitive advantage and reach their digital transformation goals.”
As a long-standing key partner of Hyland Software, Naviant helps organizations operate more efficiently using the OnBase software platform, Hyland RPA, the Hyland Cloud, ABBYY and Brainware intelligent capture platforms, and the Kryon Robotic Process Automation platform. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class automation solutions and technology.
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About Naviant
Business processes and solutions that empower better and faster decisions are what we do best. As a nationally recognized intelligent automation solutions integrator and business process consulting organization with over 30 years of experience headquartered in Verona WI, our clients do more with less by streamlining processes and gaining visibility into the information they need to make better decisions. As a long-standing key partner of Hyland, Naviant helps organizations operate more efficiently using OnBase software platform, Brainware intelligent capture platform, the Hyland Cloud, and Hyland RPA platform, all of which are Hyland products, as well as the ABBYY and Kryon Robotic Process Automation platforms. Naviant’s “process-first” approach brings focus to the importance of process improvement prior to implementing best-in-class ECM solutions and technology. Naviant is a top-tier partner for Hyland’s OnBase, a single enterprise information platform for managing content, processes, and cases, that combines ECM, case management, business process management (BPM), records management, compliance, and capture functionality on a single platform. In addition, Naviant also partners with Kryon Systems for Robotics Process Automation (RPA) technology to enable organizations to drive business agility and efficiency by offloading repetitive high-volume work to a digital workforce (aka software robots). To learn more about Naviant, please visit naviant.com. Process focus. Excellence.
About Hyland
Hyland is a leading content services provider that enables thousands of organizations to deliver better experiences to the people they serve. Find us at Hyland.com.