Goodwill Industries of South Central Wisconsin: Seeking Director of Employment Programs

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General Summary:

This position is responsible for leading Goodwill’s mission related employment programs to advance the Mission Development strategic priority. This includes oversight of a variety of sector-based training programs and strategic employer partnerships and acting as program manager responsible for taking new workforce development opportunities from conception to implementation. Priority responsibilities will include establishing quality standards and enhancements to create an integrated delivery system which meets market needs. This position will lead integrated project teams to achieve workforce development objectives.

Supervisory responsibilities:

• Recruits, interviews, hires, and trains direct reports.
• Oversees the daily workflow of their department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Principal Duties & Responsibilities:

• Oversee quality employment programs, ensuring all contract and grant requirements are met accurately and timely.
• Thoroughly review, understand, and implement contracts and or service guidelines for all assigned programs.
• Ensure all documentation and related activities are current, accurate, and in compliance.
• Ensure documentation is completed, secured, and maintained in appropriate data management systems.
• Meet or exceed projected revenue or billable hour goals and net margin goals for all assigned areas.
• Seek new sources of revenue that fulfill Goodwill’s mission and align with strategic plan.
• Provide input in preparation of annual budget for delivery of services provided.
• Develop and implement proposals for new services.
• Maintain agency and participant confidentiality.
• Establish and maintain good working relationships with participants, referral agencies, community partners, and all team members.
• Assist with grant proposals and report development, including research, data collection, writing, and supporting materials.
• Provide consultation, motivation, and leadership to assigned program staff.
• Provide training and oversight necessary to minimize data entry errors.
• Conduct marketing and effective communications as a liaison and advocate with referral agencies, community leaders, government agencies, employers, and other stakeholders.
• Promote services that help participants reach their highest level of independence according to their service goals.
• Model and training appropriate work behaviors and interpersonal skills.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Knowledge of employment program services administration, employment policies, rules, procedures, and practices.
• Familiarity with community human service system.
• Ability to supervise, organize, manage, and problem solve.
• Ability to promote positive and productive working relationships.
• Commitment to the mission and values of Goodwill and the individuals we serve.
• Experience in developing and implementing workforce programs for various populations, including individuals with disabilities and disadvantages.
• Demonstrated experience in developing and delivering established business objectives.
• Ability to manage, direct and develop a diverse staff.
• Demonstrated critical thinking and decision making skills.
• High level interpersonal skills, negotiation skills, and organizational skills.
• Effective communication skills, both oral and written, for internal and external customers, including presentation skills to senior level management.
• Ability to handle multiple priorities in demanding conditions.

Travel Required: Ability to travel up to 10%.

Required education and/or work experience:

• Bachelor’s degree in Business, Social Services, Organizational Development, or related field. Master’s degree preferred.
• Five years of related experience in the operations management, human services or a related field. Two years of management experience preferred.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment. 

Must be able to clearly communicate, identify, analyze, and assess details. 

Ability to move around our facilities and lift, push or pull up to 20 lbs.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The QTI Group: Edgewood Campus School Seeking New President

Patrick Flesch Promoted to CEO at Gordon Flesch Company

MADISON, WI – Patrick Flesch, President of Gordon Flesch Company (GFC) was unanimously elected at the recent Board of Directors meeting as the company’s new CEO. He will now carry the dual title of President and CEO.

As a part of this change, former CEO Tom Flesch will retain the title of Chairman and will continue to be involved in the strategic direction of the company. Bill Flesch will retain his title of Chief Development Officer and Mark Flesch will retain his title of Chief Operating Officer.

In addition, Brad Samuel, Vice President of Service and Logistics has been unanimously elected to the Board of Directors at the annual GFC shareholders meeting.

“These changes are in the best interest of our family and our business,” says Tom Flesch, Chairman at GFC. “I have been with GFC for 45 years and have been honored to serve as President or CEO for the past 36 years. Both Mark and Patrick have proven their leadership and dedication to the business and the industry. We look forward to their leadership in the years to come.”

About Gordon Flesch Company

The Gordon Flesch Company is one of the largest independent providers of office technology solutions in the nation. Family-owned since 1956, the Gordon Flesch Company employs more than 650 people throughout 32 offices in the Midwest, with their corporate office in Madison, Wisconsin. They deliver unique business process expertise to solve challenging problems and achieve organizational goals. This includes integrating industry-leading software and hardware to build custom solutions that are supported by technical expertise, customer service and flexible, in-house financial services. Follow us on Twitter at @GordonFlesch.

Total Awards & Promotions: The Nationwide Trophy Recycling Program is looking for volunteers

Total Awards & Promotions in Madison, Wisconsin has been recycling trophies for over 30 years. The program went nationwide in 2007 where it has been giving FREE rebuilt trophies to 501(c)(3) nonprofits across the country.

During Covid, when people were at home cleaning their attics and basements, the trophies came in by the thousands, filling up all the extra space they had. They needed to make it into a nonprofit and move it into a space where volunteers could come in and recycle.

The new space for the non-profit is at 6670 Odana Rd. in Market Square. And they are in great need of volunteers to help open the boxes, recycle the parts and make new trophies to donate back to non profits.

If you know of anyone in your organization that is interested in Paying it Forward to nonprofits around the country by volunteering to recycle, please contact Janet at Total Awards & Promotions 608-833-1716 or totalawards@gmail.com.

Telisa Yancy named president of American Family Group

Yancy, president of American Family Direct, begins the new position on Jan. 1, 2023

Telisa Yancy, president of American Family Insurance Direct, has been named president of the American Family Insurance Group of companies. Yancy’s appointment reflects the organization’s ongoing focus on growth, innovation and customer preference.

This position was previously held by CEO and President Bill Westrate who succeeded Jack Salzwedel upon Salzwedel’s retirement at the end of 2021. Naming Yancy to this position is a return a structure the company has had before. Westrate served as president beginning in 2017, before moving into the CEO role in 2022.

Yancy joined the organization as a marketing director in 2009, leading a major rebranding effort for American Family Insurance and subsequently becoming Marketing Vice President and then Chief Marketing Officer. In 2019, Yancy was named Chief Operating Officer, and in 2021, she became president of the organization’s direct sales channels, which include insurance companies CONNECT, Homesite and The General.

Yancy has been recognized for her leadership skills, marketing expertise and commitment to diversity, equity and inclusion. These honors include a Silver EFFIE, Ebony Magazine Power 100, AdAge Woman to Watch, GlobalMindeED Inclusive Leader Award and multiple inclusions in Savoy Magazine’s most influential Black Executives. She serves on the boards of directors for National Public Radio and Deluxe Corp. Yancy is a graduate of the University of Illinois and earned an MBA from Northwestern University’s Kellogg Graduate School of Business.

Yancy brings her vast experience to this new role, in which she will oversee the group’s direct and agency business operations. In addition to the direct sales companies, American Family Group includes American Family Insurance and Main Street America Insurance which sell and service products through exclusive and independent agency owners, respectively.

“Telisa’s strong focus on evolving customer preferences, combined with her broad and deep organizational experience, position her to lead operations across the diverse American Family Insurance Group,” said Westrate. “She’s built strong relationships with our agency owners and distribution partners, and has clearly demonstrated the flexibility, resilience and innovative thinking needed to lead during an ever-changing business and economic landscape.”

Yancy’s new role will begin Jan. 1, 2023. Westrate will remain CEO.

About the American Family Insurance group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 13th-largest property/casualty insurance group, ranking No. 251 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance. Across these companies the group has more than 13,000 employees nationwide.